Terms & Conditions

Last updated: August 2026

Welcome to ione-cafe.com (the “Site”), operated by I ONE Cafe & Restaurant (“I ONE Cafe,” “we,” “us,” or “our”), located on Al Husn Road, Irbid, Jordan. These Terms & Conditions (“Terms”) govern your access to and use of the Site. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. Acceptance of Terms

By browsing the Site, submitting a booking request, or contacting us through the Site, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy, which is incorporated into these Terms by reference.

2. Eligibility

The Site is intended for general audiences. If you are under the legal age of majority in your jurisdiction, you may use the Site only with the involvement of a parent or guardian.

3. Use of the Site

You may use the Site to browse information about I ONE Cafe & Restaurant, including our menu, location, and opening hours, and to submit bookings or inquiries. You agree to:

  • Use the Site only for lawful purposes
  • Provide accurate and truthful information in any form you submit
  • Not interfere with or disrupt the Site, its servers, or connected networks
  • Not attempt to gain unauthorized access to any part of the Site
  • Not use the Site to transmit harmful code, spam, or unlawful content
  • Not use automated means (bots, scrapers) to access or collect data from the Site without our consent

We reserve the right to suspend or restrict access to the Site for anyone who violates these Terms.

4. Bookings and Reservations

Bookings submitted through our Book Now page or Contact page are requests and are subject to confirmation and table availability. Submitting a request does not guarantee a reservation until confirmed by our team.

  • We reserve the right to accept, decline, or modify a booking request, including in cases of overbooking, private events, or unforeseen circumstances.
  • Please arrive within a reasonable time of your reserved slot; late arrivals may result in the table being released.
  • For time-sensitive changes or cancellations, we recommend contacting us directly by phone at 0793209555.
  • Group bookings or special event requests may be subject to additional terms communicated to you directly by our team.

5. Menu, Pricing, and Availability

Menu items, descriptions, images, and prices displayed on the Site are provided for informational purposes and are subject to change without prior notice due to seasonal availability, supplier changes, or business decisions. While we make reasonable efforts to keep this information accurate and current, we do not guarantee that all details, including pricing, ingredients, and availability, are up to date at all times. Please confirm current menu details and pricing with our staff at the time of your visit. Customers with food allergies or dietary restrictions should inform our staff directly before ordering.

6. Intellectual Property

All content on this Site — including text, images, photographs, logos, graphics, layout, and the I ONE Cafe name and branding — is the property of I ONE Cafe & Restaurant or its licensors, and is protected by applicable copyright, trademark, and other intellectual property laws. You may view and print pages of the Site for personal, non-commercial use only. You may not reproduce, republish, distribute, modify, or use any content from the Site for commercial purposes without our prior written consent.

7. User Submissions

Any information you submit to us through the Contact page, Book Now page, or otherwise (such as messages, feedback, or requests) is provided voluntarily. By submitting such information, you confirm it is accurate and that you have the right to share it. Please do not submit any confidential, sensitive, or proprietary information through these forms.

8. Third-Party Links

Our Site may contain links to third-party websites and social media platforms, such as Facebook and Instagram. These links are provided for convenience only. We do not control and are not responsible for the content, accuracy, terms, or privacy practices of any linked third-party sites, and inclusion of a link does not imply endorsement.

9. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available,” without warranties of any kind, either express or implied, including but not limited to warranties of accuracy, completeness, reliability, or fitness for a particular purpose. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, I ONE Cafe & Restaurant, its owners, and staff shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of, or inability to use, the Site, including but not limited to errors, omissions, interruptions, or inaccuracies in Site content, or reliance on any information obtained through the Site.

11. Indemnification

You agree to indemnify and hold harmless I ONE Cafe & Restaurant, its owners, and staff from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your misuse of the Site or your violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or for legal and operational reasons. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Governing Law

These Terms are governed by and construed in accordance with the laws applicable in Jordan, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be subject to the jurisdiction of the courts of Jordan.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

I ONE Cafe & Restaurant

0791111219

0793209555

King Abdullah II Bin Al-Hussein Street i one cafe , Irbid, Jordan